Terms and Conditions - Art of the Brick
The Art of the Brick will take place at The Truman Brewery in London, and is promoted by ExhibiTours Ltd. All visitors to the exhibition are subject to the following Terms and Conditions and by acquiring one or more tickets to this exhibition you confirm to ExhibiTours Ltd that you accept these terms and conditions of use.
Tickets
One purchased ticket entitles one person to enter the exhibition on one single occasion. The ticket is valid for one admission only and upon removal of the stub it will become invalid for re-admission. Once a visitor has left the exhibition, he/she will need to buy an additional ticket to re-enter.
Tickets are valid only for the date and time stated. Please check your tickets upon receipt, as mistakes cannot always be rectified.
The venue reserves the right to refuse admission and may on occasion conduct security searches to ensure the safety of the visitors.
Art of the Brick in London, as well as The Truman Brewery, reserve the right to amend or make alterations to the published details of the event as shall become necessary.
Admission is at the ticket holder’s own risk.
Every person who enters the exhibition must hold a valid ticket that should be retained at all times in order to be available for inspection if needed by any member of staff. Failure to produce a valid ticket may result in removal from the exhibition.
Group tickets for parties of 10 or more may be available at discounted rates. Please visit the Groups page for further information.
Where ticket prices vary according to age, the following applies:
A person aged 3-12 is considered a ‘child’
Student rates apply to 13-16 year olds
Any child under the age of 3 can attend free of charge
The price of the tickets may vary upon occasion and the prices advertised are not guaranteed.
Once acquired, either by purchase or on a complimentary basis, tickets are non-refundable, non-transferable and void if altered. If the ticket is re-sold or transferred for profit or commercial gain by anyone other than Art of the Brick (UK), or one of it’s authorised agents, it will become voidable and the holder may be refused entry or ejected from the venue. Lost tickets will not be replaced.
Tickets will include entry to all areas of the exhibition.
From time to time tickets may be issued under special promotions either direct or via ExhibiTours media and/or agency partners. These tickets will be subject to availability as well as to any terms and conditions which pertain to this relevant promotion.
Pre-Booked Tickets
Latecomers may not be admitted and may have to wait for a suitable timeslot to open up. If no suitable timeslot is available, latecomers may be refused entry.
Tickets purchased via the Art of the Brick website will be offered a ‘print at home’ facility. For instances where the visitor cannot print the ticket at home, the tickets will be collected at the Box Office at The Truman Brewery. It is recommended the visitor arrives at least 15 minutes before their purchased time-slot for collection.
Tickets purchased via the Art of the Brick call centre can be printed at home, or they will be posted to the visitor (postage fees will apply). These tickets can also be collected at the Box Office.
Tickets purchased via any one of the authorised selling agents will be subject to these agents’ own terms and conditions, including the delivery of the ticket.
Visitors wishing to collect pre-booked tickets must supply the exhibition staff with:
The time and date of the entrance and/or
The customer’s name/address and/or
The card used for the purchase
Pre-booked tickets may not be used in conjunction with any voucher, promotion or special offer.
Health & Safety
The exhibition staff may need to draw visitors’ attention to certain health and safety procedures to which all visitors must adhere.
Art of the Brick will endeavor to be open and operational during published hours, but reserves the right to close the exhibition on any given day, whether for security or any other reason, without notice. In the event of such closure, any tickets issued for use only on the day of closure will be exchanged or refunded by the promoter either directly to the visitor, or via the selling agent from whom the ticket was purchased. No further compensation will be paid.
Visitors’ Conduct
Within the exhibition, the following prohibitions apply:
No pets or animals except for guide/hearing dogs
No consumption of food or drink except for within the café area in the interactive zone
No offensive weapons
No access to any area of the exhibition other than those designated for access by visitors
No unnecessary noise or behavior likely to annoy or offend other visitors
No intimidating behaviours towards exhibition staff
No use of illegal drugs
No consumption of alcohol except in authorised places and in accordance with the Licensing Act 2003
ExhibiTours and/or The Truman Brewery reserve the right to refuse entry or to expel from the exhibition any visitor who fails to observe the prohibitions as above, or who they consider likely to affect the safety and/or enjoyment of any other visitor or member of staff.
Security
In the interests of safety, visitors may be asked to submit to a search of their person or belongings and anyone refusing to submit or to be found in possession of materials believed by the promoter or the venue to be dangerous or unsuitable will be denied entry or removed from the exhibition.
Visitors must keep their personal belongings with them at all times and ExhibiTours and The Truman Brewery accept no responsibility for loss, theft, or damage to any personal belongings brought into the exhibition.
Photography
From time to time Art of the Brick, ExhibiTours and/or The Truman Brewery (or other authorised third parties) may carry out photography or other recording at the exhibition, and any images or recordings may feature visitors. Visitors consent to the use of such images by the Promoter and/or the Venue in connection with advertising, promotions or monitoring and acknowledge that the copyright in such images rests with ExhibiTours/Art of the Brick and/or any authorised third party.
Governing Law
These terms and conditions are governed by English law and the courts of England and Wales will have exclusive jurisdiction in respect of any dispute.
These conditions of sale may be changed without notice.
Please direct any queries to [email protected].
